Terms of service

Terms of Service
Effective Date: 01/04/2025

Welcome to Site Investigation Supply (SiS). These Terms of Service govern your use of our website (https://sisupply.com.au) and the purchase of products from us. By accessing our website or placing an order, you agree to these terms.

1. General Information

Site Investigation Supply (“we,” “our,” or “us”) supplies consumables for environmental and geotechnical site investigations. These terms apply to all users of our site, including but not limited to browsers, customers, and merchants.

2. Eligibility

You must be at least 18 years old or have legal authority to enter into binding contracts on behalf of a company or organization to use our site and purchase products.

3. Products and Services

We reserve the right to:

  • Modify or discontinue any product at any time without notice.

  • Set limitations on quantities available for purchase.

  • Refuse service to anyone for any reason at our discretion.

Product descriptions, pricing, and availability are subject to change without notice. We strive for accuracy but do not guarantee product listings will always be error-free.

4. Orders and Payments

All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order.
Prices are listed in AUD and are exclusive of GST unless otherwise stated.

We accept payments via credit card, bank transfer, and other methods shown during checkout.

5. Shipping

We offer shipping within Australia. Estimated delivery times are provided during checkout.
We are not responsible for delays caused by courier services, customs, or other factors beyond our control.

6. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information.

7. Intellectual Property

All content on this site, including logos, text, product descriptions, and images, is the property of Site Investigation Supply or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce or use our content without express written permission.

8. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

  • Our total liability for any claim is limited to the amount you paid for the product in question.

9. Indemnity

You agree to indemnify and hold harmless Site Investigation Supply and its employees, agents, and affiliates from any claims, damages, or legal fees arising from your breach of these Terms or misuse of our site or products.

10. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be handled in the courts of NSW.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our site after changes are posted constitutes acceptance.

12. Contact Us

For questions about these Terms, please contact:

📧 sales@sisupply.com.au
📞 1300 150 354
📍 11–13 Metters Place, Wetherill Park NSW 2164, Australia